The interaction started off very pleasant, and communication was on point. However, once my vehicle was being worked on, communication was not as seamless as it had been initially. Overall, it was a good experience, but clearer communication and an acknowledgment or apology for the lapse would have made it even better.
Thank you for your feedback, Shon. We're glad your overall experience was good, although we apologize for any communication lapses during the service. We will use your input to improve our process and ensure consistent, seamless communication. Please bring your vehicle back whenever you need assistance. -Kenny
- Eurotech Car Care Center