Now believe me when I say I’ve had my fare share of shops work on my car so I’m familiar with how they do things and this is the most organized one I’ve been to. I dropped my car off last Monday and Charles was able to get me in for an appointment that same day. I did have to leave it for a day or two before it could looked at but that’s okay. They repaired things that I didn’t even know was wrong that previous shops missed. He texted a link with everything that’s wrong with my car and I even got to see other parts of my car that were either in good condition or needed to be replaced soon which I absolutely loved. He was honest, let me know all the things wrong and took the time to explain it thoroughly. He told me the price and didn’t sugar coat it. He said it would be ready by Thursday and it was ready well before then. I did pick it up on 4/8 and within a hour of driving the light did come back on but he told me that I could come back the same day and have the technician work on it. He worked on it the rest of the day just so I could I have it by today 4/9 and I’m grateful for that, didn’t even charge me when I brought it back the second! That is true dedication to the job! I love that it’s OEM parts and not parts taken from a different car. He took care of my car and even getting back I notice how much quieter it is and how smooth it drives, I’d say the price is well worth it especially if you want good quality. Charles most definitely deserves a raise! I wasn’t able to catch the guy who was working on my car but he needs a raise too lol.
Thank you so much for the incredible review! We’re thrilled to hear that your experience with us was so positive and that our organization, transparency, and dedication made an impact. Charles and our team truly appreciate your kind words and are grateful for your recognition of their hard work. We take pride in using quality OEM parts and ensuring your car is in the best possible condition. It’s wonderful to know that you noticed the improvements in your car's performance. We’re so glad we could resolve everything for you in a timely and efficient manner. Your feedback means the world to us, and we’ll be sure to pass along your compliments to Charles and the technician. Thank you for trusting us with your car, and we look forward to serving you again!
- Eurotech Car Care Center